Medical
In this web page section, CIEE offers students answers to some medical questions that could arise during their study abroad experience. This support aims to ensure that students have a general sense of the medical services offered while the student is away from home.
Student Support Program 24/7
Telus Health is a virtual counseling service. If you study abroad during at least six weeks, you have access to text or call a therapist 24 hours a day via an app on your phone for support free of charge. Effective and convenient ways for students to access support via telephone, chat, video, cell app or web. Download the free MY SSP App! Through APP store/Google Play.
Calling outside North America +1 416 380 6578
Mental Health Wellness
MindPlace Center: Mental Wellbeing.
Avda Eduardo Dato 69 5th floor
They have therapist who speak English.
The cost of session is 75 euros. It is covered by several American insurances.
Pharmacies
Pharmacies (farmacias) are usually the first choice for the treatment of any non-urgent symptoms or basic health needs. If you do not need to see a doctor, but need advice about the appropriate over-the-counter medication, consulting with the local pharmacist is the quickest, easiest (and cheapest) solution. There are always several pharmacies open as there is a rotational 24-hour pharmacy (farmacia de guardia) open in each neighborhood.
*The pharmacy located in the Plaza de Alfalfa is open 9.00-22.00h, every day of the week and usually has English speaking staff available
Health Centers
If you feel that you must see a physician or require prescription medication, CIEE recommend you visit:
Clínica Santa Isabel
Tel: (+34) 696-190-574
Avenida Luis Montoto, 100
Clinic Santa Isabel offers services for scheduling appointments with a general practitioner, specialist as well as emergency medical assistance. This clinic collaborates with ASISA, the health insurance provided to all students who are required to obtain a visa for studying at CIEE Sevilla. This clinic also has an international department who will accompany the student throughout their doctor´s visit.
ASISA offers foreign cardholders the option to contact their Customer Care line at +34 91 200 0 200. These phone operators can assist patients by recommending a variety of specialists in the Sevilla area who speak English.
Centro Médico Arenal
Mon – Fri: 8:30 to 14:00 and 15.00 to 20.30
*English speaking doctor can be requested
C/ Pastor y Landero, 13 (Casco histórico)
Tel: (+34) 954 22 92 93
This clinic also collaborates with the insurance company ASISA. You can schedule an appointment either by phone or online. If you choose to book an appointment online, you will receive a confirmation email.
24/7 Hospitals for urgent matters
Clínica Santa Isabel
Tel: (+34) 696-190-574
Avenida Luis Montoto, 100
Hospital Quironsalud Sagrado Corazon
Tel: (+34) 954 93 76 76
Calle Rafael Salgado numero 3
Public hospitals (these hospitals do not work with ASISA)
Virgen del Rocío (Bami/Reina Mercedes)//PUBLIC
Avenida Manuel Siurot
Tel: 955 012 022
Hospital Universitario Virgen de la Macarena (Macarena)//PUBLIC
Avenida Doctor Fedriani
Tel: 955 008 000
The ASISA insurance does not cover public hospitals. If you are referred to a public hospital due to an accident or another emergency, you will need to provide the hospital with insurance that covers you in Spain, such as your parent’s insurance or university insurance. If neither of these insurances covers your medical expenses, you will need to present your INEXT insurance.